I feel like I’m always watched and that I really have no privacy, I do understand my dad for trying to keep me safe but in reality it has made my connection with him way worse, the only thing I want to do is spend time with him but every time he texts me it’s because I’m spending too much time on my phone, to tell me that he is turning my wifi off or to ask me about a web page that I had opened. What kind of a role model are you if you’re basically teaching your kids to fear what you don’t know? Let them know that you love them by trusting them, not restricting the things they love! DO NOT GET ANY RESTRICTING APP FOR YOUR TEEN!! LET THEM BE!! PERIOD!! You’re causing your teen to lose their trust in you and you’re destroying your relationship! Instead, try focusing on giving your teen trust, freedom, patience, and privacy.
They worry that others may harm us, but they can’t seem to realize that we as teens that were raised around technology, know EXACTLY what to avoid and how to well handle the situations that they worry too much about! In fact, if parents would actually take the time to get to know their kids, and treat them like close friends as well as family, then we would be telling you everything like we would to one of our close friends! You don’t need any restricting app to “protect” your kids! in fact, the more you hide them from the real world, THE WORST THEY WILL BE WHEN THEY GROW UP! Parents are getting these kind of apps out of fear rather than love and it’s obvious. NO TEEN wants these kind of apps on their phones! parents should build trust with their teens rather than restrict their technology. i never complained about this app as a kid but of course now I HATE IT. And now they can’t even make it right.Īs a kid i understood why my parents had restricted my phone before, because i was too young to really handle everything myself, but i’m not a little kid anymore. They failed to do the one job they were supposed to do - keep the garbage of pornography out of my home. I offered them a solution of issuing a written check to me. I circled back to Qustodio, and they still claim that since Apple controls their payments, they are unable to issue a refund.
I contacted Apple to see if they could issue a refund, and they stated they couldn’t per their terms of service. They told me that they couldn’t issue a refund since I upgraded my app through Apple.
I then found a customer service email and was able to get a response. I filled out a form online, explaining what had happened and asking for a refund. Conveniently for them, they don’t have a customer service phone number. Why did it only block four, but allow all of the others? I contacted Qustodio for a refund, as I was appalled and sickened that this happened to my young son and the app had failed to do its job (that I had paid $99 for). After seeing the email, I quickly checked his Kindle (that was supposedly locked down tightly with Qustodio) and found a long list of horrendous pornography sites that he had accessed. Qustodio blocked four of these sites and sent me an email. Just one click on my son’s Kindle Fire on an inappropriate ad, and he had access to hundreds of porn sites.